Redeem EVA Wi-Fi

How to redeem EVA Wi-Fi:

  • EVA Wi-Fi redemption is only available to ticketed passengers (with ticket numbers starting with 695) with confirmed reservations and enough valid mileage under the same membership account.
  • Your membership number should be included in your itinerary.
  • EVA Wi-Fi voucher codes can be redeemed from 24 hours to 6 months before departure.
  • Please verify if your flight is equipped with EVA Wi-Fi before subscribing. For more details, please visit EVA Wi-Fi.
  • Deducted mileage cannot be returned to your account once you have completed the transaction.
  • Requirements for EVA Wi-Fi redemption:
        1 hour: 3000 miles
        3 hours: 4000 miles
        24 hours: 5000 miles
  • Once the redemption has been completed, confirmation mail and Wi-Fi voucher codes will be sent to your designated e-mail address; if you did not receive it, please contact Local Service Center.
  • EVA Wi-Fi voucher codes are valid for 6 months from the redemption date.

Important Notices and Terms

  • Deducted mileage cannot be returned to your account once you have completed the transaction.
  • Please verify if your flight is equipped with EVA Wi-Fi before subscribing. For more details, please visit EVA Wi-Fi
  • EVA Wi-Fi voucher codes are only redeemable on EVA Wi-Fi equipped flights.
  • Once you have successfully connected to our EVA Wi-Fi service, the countdown timer will start until the expiration time, even if you log out halfway through. If your journey consists of multiple segments, as long as you flying on an EVA Wi-Fi-enable flight, you can re-connect to our Wi-Fi network by logging in again during each new segment within the hours of the EVAWi-Fi you have redeemed.
  • EVA Wi-Fi is available only when an aircraft is 20,000 feet or higher above ground.
  • EVA Wi-Fi is enabled by satellite communication, actual quality and speed of EVA Wi-Fi connection depend on the number of users, aircraft location, weather conditions and the satellite signal strength.
  • To protect the rights of other passengers, websites that may contain obscene, indecent, malicious or illegal content are blocked.
  • In order to maintain a quiet cabin environment, the use of any voice application, such as a Web-based VoIP service, is prohibited.
  • EVA Air reserves the right to modify redeem EVA Wi-Fi terms and conditions at any time.
  • EVA Air reserves the right to change schedules and substitute different aircraft without notice.