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Online reservation-EVA WINGS
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Transaction inquiry
Refund application
Refund inquiry
Terms of use
FAQ
   
REFUND INQUIRY
 
Q & A
 
The inquiry is only for tickets refund requested on EVA's website. Refund processing time is about 2 months and any applicable service charge will be deducted accordingly. (For paper ticket, the refund will be processed after the ticket was received by EVA ticketing office.)
Inquiry Details
Passenger Name Family Name: Given Name:
Example: Family Name: SMITH ; Given Name: JOHN
(Passenger name must not contain numbers and special characters, nor can it be left blank.)
Reference No.
Ticket No.
Mandatory items.
Please input your EVA Air booking reference number. It consists of six alphanumeric characters beginning with C.
Please input reference no. and/or ticket no.